PRIVACY POLICY
Effective Date: September 17, 2026
FL Graphix (“FL Graphix,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit flgraphix.net, request a quote, contact us, purchase products or services, or communicate with us by phone, email, SMS, or MMS.
INFORMATION WE COLLECT
We may collect information you provide directly, including your name, business name, mailing or project address, email address, telephone number, project details, artwork or files, payment and transaction information, and communication preferences. We may also collect technical information automatically, such as IP address, browser type, device information, pages visited, referring website, and cookie or analytics data.
HOW WE USE INFORMATION
We use information to respond to inquiries; prepare estimates; design, produce, install, service, and deliver signs and graphics; process transactions; manage customer accounts and projects; send order, appointment, installation, service, and account updates; provide customer support; maintain and improve our website and services; prevent fraud or misuse; comply with legal obligations; and send marketing communications when permitted by law and your preferences.
SMS/MMS PRIVACY AND CONSENT
If you provide your mobile number and opt in to receive text messages, FL Graphix may send SMS or MMS messages concerning quotes, projects, orders, appointments, installations, service updates, customer support, and, where separately authorized, promotional information.
SMS opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver messages, but only as necessary to provide the messaging service and subject to appropriate confidentiality and data-protection obligations.
Consent to receive text messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at (770) 443-1111 or signs@flgraphix.net. Carriers are not liable for delayed or undelivered messages.
HOW WE SHARE INFORMATION
We may share information with vendors and service providers that perform services for us, such as website hosting, payment processing, project management, communications, analytics, delivery, installation, or professional services. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information.
COOKIES AND ANALYTICS
Our website and service providers may use cookies and similar technologies for essential site functions, security, analytics, and performance. You may control cookies through your browser settings, although disabling them may affect website functionality.
DATA SECURITY AND RETENTION
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage method is completely secure. We retain information only as long as reasonably necessary for business, legal, accounting, and compliance purposes.
YOUR CHOICES
You may request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business recordkeeping requirements. You may unsubscribe from marketing emails using the link in the message and opt out of text messages by replying STOP.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and FL Graphix is not responsible for those practices.
CHILDREN’S PRIVACY
Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The revised policy will be posted on this page with a new effective date.
CONTACT US
FL Graphix
3270 Cedartown Highway
Rockmart, GA 30153
Phone: (770) 443-1111
Email: signs@flgraphix.net